Work Experience

Computer Operations Analyst - January 2005 – Present

  • Monitor of critical business applications using established troubleshooting and escalation procedures
  • First level firewall troubleshooting and support, and related hardware
  • First level hardware and operating system support for specified Unix and Intel systems
  • Awards: Shared Service Awards for Ticket Quality, Problem Troubleshooting, Implementation Assistance

Consultant, Senior Unix Administrator - December 2001 – May 2004

  • Program system metrics gathering scripts using Perl
  • Configure monitoring system software
  • Software: Sun Solaris 2.6, 7, 8 and 9, HP-UX 11.0, Veritas Volume Manager, BMC Patrol

Consultant, Senior Systems Administrator - February 2001 – May 2001

  • Administer Sun Solaris 2.6, 2.7 systems, including software installation and configuration
  • Troubleshoot problems in conjunction with software developers and testers
  • Configure and maintain internal DNS and NIS+ maintenance
  • Software:  Sun Solaris 2.6, 7 and 8

Consultant, Senior Systems Administrator/Team Lead - July 2000 – February 2001

  • Team Lead for the Testing & Integration environments for Online Services
  • Administer Sun Solaris 2.5.1, 2.6 systems 
  • QA software package installation and removal
  • Troubleshoot package problems in conjunction with software developers and testers
  • Additional duties included loading, testing, configuration, and evaluation of more recent OS levels
  • Maintain internal DNS and NIS maintenance, security, documentation of procedures for local intranet.
  • Software:Sun Solaris 2.5.1, 2.6, 7 and 8; Netscape Enterprise Server 3.51 and 4.0

Consultant, Systems Administrator III - April 2000 – July 2000

  • Responsible for system maintenance
  • Assist with configuration in Solaris/Linux/SGI/HP NIS environment
  • Integrate Red Hat Linux 6.2 into current environment

Internal Systems/Network Administrator - July 1996 – April 2000

  • Configure Unix servers and software prior to shipping and field installation
  • Operating system configuration, kernel parameter tuning, and system backups
  • DNS configuration and maintenance
  • Administer internal Unix/Windows NT servers
  • Webmaster for internal Help Desk Intranet
  • Software:SCO Unix System VR4, Olympus Tuneup, Sun Solaris 2.6, TCP/IP, Linux 2.0.3x, Red Hat Linux 5.x, Windows 3.x/95, Windows NT 3.51/4.0

Engineer - April 1995 – July 1996

  • Install and maintain all Unix platforms in development environment
  • Operating system installation/configuration, kernel parameter tuning, performance analysis and troubleshooting
  • Initial system installation/configuration of  systems being shipped to customer sites including baseline backups
  • Software: Unisys Unix System VR4,Unisys Volume Manager, Unisys Veritas File System, Unisys Ready Reserve, TCP/IP, FTP, NFS,Windows 95
  • Hardware: Unisys U6000, Model 500/50, Model 65, SMP5400, Masscab Storage Units, OSS8000 Disk Array, Hewlett Packard K200
  • Accomplishments: 
    • One of four engineers in country able to install and configure high availability software for commercial clients.
    • Converted developer-written system startup C-shell scripts to Bourne shell.

Facilities Manager - January 19, 1994 – April 1995

  • Supervise technical staff managing multi-system environment, end-user help desk
  • Manage staff providing hardware/software support
  • Administer SCO Unix ODT 3.0 network with public access database
  • Modem installation, setup and troubleshooting
  • Train personnel in Unix system administration
  • Create and maintain systems and security procedures and documentation
  • Novell 3.11/Unix system integration
  • Database development and database/system administration
  • Contract coordinator

LAN Manager - July 21, 1993 – January 19, 1994

  • Novell 3.11/Unix network manager
  • Monitor systems/network performance, backup procedures
  • Troubleshoot hardware/software problems
  • Develop procedures for systems administration, security, backup and disaster recovery
  • Create and maintain systems’ documentation
  • Software: SunOS 4.1.1, Solaris 2.2, HP-UX, SCO Unix 2.0 and 3.0, TCP/IP, FTP, NFS, Novell 3.11, Exceed/SuperTCP for Windows 4.0, PC Xview for Windows, Microsoft Access 1.1, WordPerfect for Windows 5.2/6.0a, Windows 3.1,Windows for Workgroups 3.11, IBM OS 2
  • Hardware: Sun Sparc 2 and Sun Sparc 10 workstations, Hewlett Packard 720 workstation, IBM compatible 486, 386 and 286 computers, Hewlett Packard II, III, IV, and III-SI printer

Systems Administrator - December 1987 – February 1993

  • Supervised all software and systems’ maintenance for multiple Unix systems
  • Established and maintained user profiles and directories.
  • Established and maintained total system security
  • Configured modems and software for system compatibility
  • Developed and implemented backup and disaster recovery procedures.
  • Troubleshoot hardware and software problems
  • Provided end-user support for system hardware and software
  • Develop and implement methods and procedures for system administration
  • Create and maintain system documentation and user reference manuals
  • Manage contract and supervise outside vendor for database migration and development
  • Coordinated and implemented all requests for database changes and improvements
  • Database analysis for multiple in-house databases
  • Troubleshoot and maintain PC hardware and software
  • Administered 60-user Novell LAN
  • Software: Unix System V, Unix Bourne, Korn and C shells, Unify Host Language Interface, Accell 4GL, Unify 4.0 and 5.0, SCO Xenix, MS-DOS 5.0, Novell Netware 3.11, WordPerfect 5.1 for DOS, Bitstream Facelift, Windows 3.x, Quattro Pro
  • Hardware: Concurrent Perkin Elmer XF-610 mini-computer, AT&T Unix PC7300, AT&T 6310 PC, AT&T 3B2/1070, AT&T 3B2/500, AT&T 3B2/400, 286, 386, and 486 computers, HP Laser Printers,Genicom 4440 Line Printer
  • Accomplishments: 
    • Assumed duties of administering Unix mini-computer with two weeks of prior training
    • Within six months was competent with all duties and responsibilities
    • Within two months, all AT&T Unix PC7300 workstations were serially networked to the Perkin Elmer XF-610 with UUCP and remote login capabilities.
    • Devised and implemented on-line capabilities for data communications from remote tradeshow site to host computer.
    • Directed relocation of all department’s computer equipment, power, UPS and communications to new building.
    • Wrote printer interface script for Genicom 4440 Line Printer